Refund policy

• Transportation booking audit: Cancel before we start and you get a full refund. Once the report link is issued, the work is done and there is no refund. The report is due within five business days of payment or completed intake, whichever is later. If it is more than three business days past that date, you can cancel for a full refund.
• Booking path implementation: Refundable in full until we start, which is the day we agree the scope in writing. After that it is not, because the work is hours. The re-check promise: any finding in your audit that does not move from fail to pass on the re-check is refunded at its share of the price, which is the price divided by the findings in scope. The re-check is the same automated check that produced the finding, so neither of us is judging it by eye.
• Whop migration and revenue automation setup: The deposit is fully refundable until the kickoff call. After kickoff it is non-refundable, because the work has started. The $1,750 balance is due only on accepted handover; if we never hand over, you never owe it.

“Before we start” means before any work is done on your order. For the audit that is before the first page is captured; for the implementation it is the day we agree the scope in writing; for the Whop setup it is the kickoff call. We tell you by email when work starts, so the line is a dated fact and not an argument.

Our digital products are the Niche Scoreboard. Ask within 30 days of paying and we refund you in full, for any reason, and you keep the files.

On a monthly plan the 30 days run from your first payment. You can cancel from your own account at any time, and the plan stops at the end of the month you have paid for.

If you buy as a consumer in the United Kingdom or the European Union, the law also gives you fourteen days to cancel digital content, and that right ends when delivery begins if you agree at checkout to get it straight away. Our 30 days does not depend on it: it applies whether you agreed or not, and it runs longer.

Email [email protected] from the address you bought with, with the order confirmation or the date and amount. Say what you want refunded. You do not need a reason for a refund the rules above already allow. We reply within one business day and decide within five.

A refund goes to the payment method you paid with, through the payment processor named at checkout. We issue it the day we decide; the processor and your bank normally show it within five to ten business days. We refund the amount you paid us. Currency conversion or card fees charged by your own bank are not ours and we cannot return them.

Write to us first. A chargeback opened without contacting us costs both sides more than the refund would have, and we resolve almost everything by email within a week. If you do open a dispute, we respond to the processor with the order record, the delivery record and our correspondence with you, and nothing else.

MELIURA LTD is a private company limited by shares, registered in England and Wales, company number 17456307. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.

These rules sit under the terms of service. Where an offer page states a different rule for that offer, the offer page governs that purchase.